Privacy Policy
Last updated: May 5, 2026
Bankai Agency ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.
What we collect
Information you provide directly
- Contact information (name, email, phone, company) when you fill out our contact form or request a consultation
- Business information you share during onboarding (revenue, marketing channels, goals)
- Communications you send us (email, Telegram, scheduled calls)
Information collected automatically
- Website usage data (pages visited, time on page, referring source) via Google Analytics
- IP address and device information for security and analytics
- Cookies for session management and analytics (you can disable in your browser)
Information collected from third parties
- Public business information (USDOT, license registries, company registrations) when conducting due diligence on prospective clients
How we use your data
We do not sell your data to third parties. We do not use your data for unrelated marketing purposes without consent.
- To respond to inquiries and provide services
- To send service-related updates and reports
- To improve our website and offerings
- To comply with legal obligations
- To prevent fraud and unauthorized access
Third-party sharing
We share data only with:
- Google (Analytics, Ads) — analytics and advertising platform
- Email service providers — email delivery
- Hosting providers — website hosting
- Service providers we use to deliver work (CRM platforms, design tools, communication tools) — only to the extent necessary
All third parties we share data with maintain their own privacy policies and security standards.
Data retention
We retain client data for the duration of our engagement plus 3 years after termination, unless legally required to retain longer (tax records: 7 years).
Your rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to processing or request restriction
- Receive your data in a portable format
- Withdraw consent at any time
To exercise these rights, email info@bankai.agency.
Security
We implement reasonable technical and organizational measures to protect your data, including encrypted transmission (HTTPS), access controls, and regular security reviews. No system is 100% secure; we will notify you of any breach affecting your data within 72 hours.
Changes to this policy
We may update this Privacy Policy. The "last updated" date above reflects the latest revision. Material changes will be communicated via email to active clients.